Refund policy
Returns & Exchange Policy
Your satisfaction matters to us. If there is an issue with your order, we're here to help.
Exchange Eligibility
You may request an exchange within 7 days of delivery if:
✔ The wrong product was delivered
✔ The product received is expired
✔ The item is damaged or defective
✔ The product significantly differs from its description
To process an exchange, the item must be unused and returned in its original condition and packaging.
Refunds
Please note that Elaries Care does not offer refunds. We only provide exchanges for eligible cases reported within 7 days of receiving the order.
Need Assistance?
For any exchange-related inquiries, contact us at:
You care for everyone, we care for you. 💖